The Application collects the following information when you download and use it:
- Your device's Internet Protocol (IP) address
- Pages visited within the Application, time and date of visit, and time spent
- The operating system of your mobile device
- Device location — including background location for GPS tracking features
Location data is used to provide GPS tracking, geofencing, and real-time vehicle monitoring services. The Application does not use Artificial Intelligence (AI) technologies to process your data.
Your information is used in the following ways:
- Geolocation Services: To provide GPS tracking, geofencing, personalized content, and location-based features
- Analytics & Improvements: Aggregated and anonymized data helps us understand usage patterns and improve app performance
- Third-Party Services: Anonymized location data may be transmitted to external services to enhance the Application
- Communication: To send you important notices, required information, and marketing promotions
Only aggregated, anonymized data is periodically transmitted to external services to help improve the Application. We may share your information with third parties in limited circumstances:
- As required by law, such as to comply with a subpoena or similar legal process
- When necessary to protect our rights, your safety, or the safety of others
- To investigate fraud or respond to a government request
- With trusted service providers who work on our behalf and adhere to this privacy statement
The Application uses Google Analytics for Firebase. Please review their privacy policy at firebase.google.com/support/privacy
We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter.
If you would like us to delete your data, please contact us at info@smartlockbd.com. We will respond within a reasonable timeframe and delete your information from our servers.
You can stop all collection of information by uninstalling the Application at any time. Use the standard uninstall processes available on your mobile device or via the application marketplace.
You may also contact us to:
- Request access to the personal data we hold about you
- Request deletion of your personal data
- Opt out of marketing communications
The Application does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age.
If we discover that a child under 13 has provided personal information, we will immediately delete it from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@smartlockbd.com.
We are committed to safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect the information we process and maintain.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.
This Privacy Policy may be updated from time to time. We will notify you of any changes by updating this page with the new Privacy Policy.
You are advised to review this Privacy Policy regularly for any changes. Continued use of the Application after changes are posted constitutes your acceptance of the updated policy.
This privacy policy is effective as of 2026-05-20.
Have questions about your privacy?
The Service Provider will respond within a reasonable timeframe.